Community Safety Officers

An Accredited Community Safety Officer plays a vital role in enhancing community safety by addressing issues like anti-social behaviour and nuisance, and by connecting residents, local authorities, and other agencies to identify and resolve issues affecting the quality of life in their areas. 

Key roles and Responsibilities

Community Engagement – ACSO’s are actively involved in engaging with residents, listening to their concerns, and providing support information

Problem Solving – They work to address everyday issues that affect residents’ quality of life, such as youth nuisance, under-age drinking, and other forms of anti-social behaviour

Information Gathering and Reporting – ACSOs gather information about community issues, including incidents they witness directly or receive from residents, and report this information to relevant authorities, such as the police or local council, for further action

Mediation and Conflict Resolution – They may engage in street-level mediation to help resolve conflicts between residents and address minor disputes

Referrals – ACSOs can refer individuals to relevant support services, such as mental health services, drug and alcohol treatment, or housing assistance, when appropriate

Enforcement (limited) – In some cases, ACSOs may have limited enforcement powers, such as the ability to confiscate alcohol or tobacco from minors, or issue fixed penalty notices for certain offences